Voice AI Solutions Engineer
As a Voice AI Solutions Engineer, you will be at the heart of customer success. You will transform complex needs into concrete solutions, from design to production. This position is impact oriented: you will work directly with customers, design tailor-made voice journeys, integrate our solutions into their systems, and ensure a smooth and natural experience. Your work will have an immediate effect on customer satisfaction and Volubile's growth.
About Volubile
Created in 2023, Volubile is an innovative startup that is revolutionizing customer relationships thanks to generative artificial intelligence. We are developing voice chat agents of unparalleled quality, capable of radically transforming the telephone interactions of our customers.
Our cutting-edge technology allows businesses to deploy AI agents that handle incoming and outgoing calls with remarkable naturalness, providing an exceptional customer experience while generating significant ROI. In full growth, we already serve prestigious customers in various sectors in France and Europe.
Responsibilities
- Supporting customers from the start
- Participate in discovery calls and understand business issues
- Design integration plans and demonstrate the value of our solution
- Deploy and optimize voice AI agents
- Create custom voice workflows with our Truepath agency engine
- Integrate with existing systems (CRM, API, etc.)
- Test and adjust to ensure a natural and effective tone
- Encouraging adoption and expansion
- Identify new use cases and measure the impact
- Sharing best practices and insights with customers and the team
- Collaborate internally
- Work with product, engineering, and sales teams for frictionless deployments
Desired skills
- Solid technical base:
- Mastery of API REST/JSON, scripting in Python or TypeScript
- Knowledge of LLM and conversational AI (a plus)
- Excellent communication and pedagogical skills
- Analytical mind, solution and results oriented
- Comfortable in a dynamic, impact-driven environment
- Professional English (written and oral)
- Bonus: You like to create concrete solutions that make a difference